Feltech are pleased to announce the appointment of Vince Smith as Head of Managed Services.
Vince has an impressive track record for delivering high quality managed services including maintenance and on-site support contracts within the education, commercial, government and corporate sectors. His global experience of managing on-site staff members and developing outsourced solutions is second to none.
Vince noted, “It’s all about quality. Feltech’s clients are accustomed to high levels of service and enjoy peace of mind that the job will be done properly the first time – now we can offer outsourced services and maintenance with the same Feltech core values”.
“We understand the complexities involved with running on-site services and recognise the importance of making the most of investments in audio visual technologies.”
“The introduction of managed services to the Feltech portfolio provides our clients with a seamless user experience, but our offer doesn’t end there. We constantly monitor our on-site team’s productivity and efficiency, providing regular feedback to the client, allowing us to tailor our provision to the changing needs of each location.”
Feltech’s Managing Director Peter Fell, said “Our expansion into the Managed Service marketplace complements Feltech’s existing operation and gives us the opportunity to provide our clients with a full service offer from concept through to design, equipment supply, installation, support and maintenance.’
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